Account Terms

You agree to provide Creative Innovations -   with accurate and complete information as required by registration for the Creative Innovations -   Service, including, but not limited to, your legal name, billing and delivery addresses, telephone number and promptly to notify Creative Innovations - of any change in your Registration Data. Upon registration, your username and password will allow you to access the Creative Innovations - Service. Your password should be kept strictly confidential to prevent unauthorized use. You agree to notify Creative Innovations - promptly of any unauthorized use of your password or your account. You will remain liable for any use of the Creative Innovations - Service until you notify Creative Innovations - of the unauthorized use, loss or theft.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Creative Innovations -  terms of use, or as otherwise required by law.

Service Policy

(a) Pricing: All the products listed on Creative Innovations - will be sold at MRP unless otherwise specified. Prices of products sold online may differ from those in retail stores. MRP mentioned is indicative and may differ to the MRP on the product at the time of delivery.

 

(b) Delivery: Creative Innovations Does not offer delivery services. However, if our recommended couriers are used. Delivery will be made to the delivery address that you specify when you confirm your order. Payment for delivery fees will be paid directly to the courier company specified. You are responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive delivery and pay for the order. If Creative Innovations recommended couriers- cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed an additional fee. If you are not satisfied for any reason with an item purchased through the Creative Innovations - Service, you may call or write to customer service at support@Creative Innovations.

 

(c) Cancellation Policy: as a policy we do not cancel any order after it is placed. You can change/modify your order within 1 hour of placing the order. You have an option to reschedule your collection/delivery time slot by writing to us at support@Creative Innovations .

 

(d) Return & Refunds:

·         At the time of delivery(only CI recommended Couriers) /collection if due to some reason the Product purchased is faulty (cracked/ damaged) we have a "no questions asked return policy" which entitles all our members to return the product at the time of delivery/collection.

·         Once the material has been supplied and fabrication process has started, there is NO Refund.

·         We will take the returned faulty, cracked/ damaged product back with us for repair or replacement (ONLY if CI recommended couriers were used).

 

Information collected

Creative Innovations - collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site usage which enables us to improve the services we provide.

Privacy policy

Creative Innovations - is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have requests concerning your personal information or any questions please contact us at privacy@Creative Innovations - . Please note that the practices of Creative Innovations - , its affiliates, and agents, with respect to data collected and used by Creative Innovations -   in connection with this website and all other websites of Creative Innovations -   and its affiliates with links to this policy are governed by this online privacy policy ("Privacy Policy") as amended from time to time, and not the privacy policy in effect at the time the data was collected. Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Site and the Products and Services enabled by the Site. 

Termination

Creative Innovations - may suspend or terminate your access to our Service at any time for any reason with or without notice to you. You may terminate your Creative Innovations - Service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice.

Indemnification

You agree to defend, indemnify and hold Creative Innovations - and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account.

Property Rights

a) Copyright: All content on Creative Innovations - including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of Creative Innovations - ALL RIGHTS RESERVED, or its content providers. Creative Innovations - authorizes you to view and copy for the sole purpose of placing an order with Creative Innovations - , for your personal use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on Creative Innovations - , including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of Creative Innovations - is strictly prohibited. Creative Innovations - reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from Creative Innovations - .

(b) Trademarks: "All Creative Innovations - logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of Creative Innovations - or otherwise proprietary to Creative Innovations - and may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on Creative Innovations - are the property of their respective owners.

 

Changes in Terms, Agreement or service

Creative Innovations - may at any time change any of the terms of this Agreement but not limited to, the amount of, or basis for determining, any fees or charges for our Service. If Creative Innovations - makes material changes to this Agreement, Creative Innovations - will provide notice to you in a manner provided in this Agreement. Your use of the Creative Innovations - Service after any such change will be conclusively deemed acceptance of such change. Creative Innovations - may discontinue or revise any or all aspects of our Service without prior notice to you. Price and availability of products are also subject to change without notice. We reserve the right to correct online pricing errors. In such event, we reserve the right to correct the pricing error or cancel undelivered orders for such incorrectly priced products. You will be contacted in such circumstances. If any change is unacceptable to you, you may cancel your Creative Innovations - Service and terminate this Agreement.

Feedback, Reviews, Submissions, Other Contents

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Creative Innovations - reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

(i)You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

(ii)Creative Innovations - may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of Creative Innovations - violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.

(ii)Any information provided by you on this site shall not be misleading in any way.

 

Notices

Creative Innovations -   may give notice to you of a change in this Agreement and any other matter by general posting on Creative Innovations - , by electronic mail, or by conventional mail to your address contained in the registered data by the customer.

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Unit 56, Allandale Business Park Corner Le Roux and Morkels Close Half-Way House, Midrand Johannesburg, 1687
+27 11 312 7458
         +27 11 039 5160
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